Industry Report

Online retail of services in Poland

E-commerce market analysis and development forecasts for 2023-2028

Impact of inflation and war in Ukraine

This product is also available in Polish

Online retail of services in Poland

E-commerce market analysis and development forecasts for 2023-2028

Infographic Brochure Index and sample pages
Other versions: Polish
Sector: ICT
Country: Poland

The report presents the economic situation of the digital services market in Poland, broken down into individual service categories. Apart from the market estimates in terms of value, it includes a categorization of services indicating the number of users and the average ARPU per service. Another structure of the market presented in the report is the division into subscription services and those purchased one-time/singularly/occasionally. The publication answers the question what are the most popular forms of payment for digital services among Polish Internet users.

Content

What is the content of the report?

  • Value and structure of the Polish Digital Services market 2016-2022. Market breakdown by major service category, including but not limited to: digital music, gaming, video services, digital entertainment, ticketing, digital publishing, private healthcare, dating apps, eTransport, etc.
  • Volume (number of users/subscribers using Digital Services) and structure of the Polish digital services market - market division into main service categories.
  • Structure of the digital services market divided into payment models: DCB (Direct-Billing) and non-DCB (all other payments for digital purchases online, such as BLIK, Apple Pay, Google Pay, payment by pre-paid card, debit card, credit card, via SMS, Pay By Link quick transfers, others).
  • Market structure by subscription services and those purchased on a one-time/singularly/occasionally basis. Share of the subscription segment in the total market of digital services in Poland.
  • ARPU of expenditure on individual digital services - indication on which services the highest spending is made.
  • Value structure of the digital services market for: ordering and delivering services online (music, video, games, e-books, etc.) and ordering traditional services online (travel and ticket reservations, financial services, advertising, consulting, ordering food online, etc.).
  • Forecasts of market development in terms of volume and value from 2023 to 2028, by service segment. Indication of the development path and potential of each market segment, supplemented with comments and insights from analysts.
  • Original results of a consumer survey conducted with the CAWI method.
  • The ecosystem of the Digital Services market in Poland - mapping of market players by individual services, and by start-ups and established market players. Analysis of the path of success of individual major players in the market.
Benefits

Why to buy the report?

  • This is the only publication presenting the economic situation and forecasts for the digital services market in Poland.
  • It analyses the structure of the Digital Services market by individual service categories.
  • It presents the competition profile and the potential of the digital services market in Poland.
  • Indicates the share of subscriptions in the total digital services market.
  • It provides a tool for building a strategy for action and involvement in the digital services market.
  • The report takes into account the impact of the pandemic on the market.
Users

Who benefits from the analysis?

The report will benefit marketing, sales, strategy and business development executives and professionals from the following categories of companies:

  • Digital service sales companies/digital service providers
  • Distributors of digital services
  • Providers of online trading platforms
  • Telecommunications operators
  • IT companies that specialize in selling systems that support the sale of online services.
  • Shopping platform providers
  • Digital payment operators
  • Entities planning to enter the e-commerce market for the sale of digital services
  • Companies and foreign investors willing to enter into cooperation with entities operating on the Polish market of digital services   
  • Consulting, analytical and research companies
  • Universities, research institutes, industry associations
  • Domestic and foreign financial institutions (banks, brokerage houses, investment funds, insurers)
Table of Contents
  • Assessment of the Polish market of online retail trade in services: Executive summary
  • Assessment of different service categories in online retail: current status and development forecasts for 2023-2028   Factors that will influence the e-commerce market of services in Poland   General macroeconomic outlook Overall price growth rate   Growing popularity of the internet in Poland Population mobility   Labour market situation in Poland Population’s financial situation in Poland   Demographic situation in Poland   Impact of the war in Ukraine on the online retail trade in services in Poland Key classic services in e-distribution: value, volume, subscriptions, competitive environment, consumer profile, payment methods Telecommunications services   Beauty services   E-health Insurance services Fintech services Food delivery   Fitness and sports   E-tickets – transport/traffic fees and charges: value, volume, subscriptions, competitive environment, consumer profile, payment methods Airline tickets   Train tickets   Intercity transport   Motorway toll   Shared mobility Taxi fare (m-taxi) Municipal public transport   Mobile parking   Digital content: value, volume, subscriptions, competitive environment, consumer profile, payment methods Video games VOD & OTT Adult content   E-books Digital newspapers   Digital music Dating sites   Audiobooks   E-tickets – entertainment: value, volume, subscriptions, competitive environment, consumer profile, payment methods Tickets for concerts/music events Theatre tickets   Tickets for sporting events Cinema tickets Tickets for cabarets and shows Other services: value, volume, subscriptions, competitive environment, consumer profile, payment methods E-gambling and e-Lotto Tourism and travel services Education services Paid advertisements  

This language version is available on demand and will be ready within 4 weeks from ordering.

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For details on price and content please call:
+48 782 011 000
or email sales@pmrcorporate.com

Other versions: Polish
Sector: ICT
Country: Poland

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