Cloud computing market in Poland 2017

Market analysis and development forecasts for 2017-2022

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Cloud computing market in Poland 2017

Market analysis and development forecasts for 2017-2022

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Cloud computing market in Poland 2017

Market analysis and development forecasts for 2017-2022

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This detailed analysis of the Polish cloud computing market presents the latest data and PMR unique forecasts (2017-2022), broken down by the major cloud models: IaaS, PaaS and SaaS, as well as public and private cloud services. The report focuses on the B2B market. It also describes and compares the usage of cloud solutions by small, medium and large companies and in the public sector, as well as with breakdowns by industries. Trends, the most important data and global forecasts were confronted with the Polish market and own research conducted by PMR.

 

The report presents profiles of 30 major providers of cloud services operating on the Polish market, including both providers of specialised infrastructure available in the remote model, as well as software vendors and telecommunications operators.

 

Subscription: 12 months
Publication date: September 2016
Other versions: Polish
Delivery: Online with easy export (PDF, PPT, XLS, DOC)
Sector: Pharma
Country: Poland
Pages: 349

Do you need assistance?

Phone: +48 12 340 51 30

Email: info@pmrcr.com

Description

Description

This detailed analysis of the Polish cloud computing market presents the latest data and PMR unique forecasts (2017-2022), broken down by the major cloud models: IaaS, PaaS and SaaS, as well as public and private cloud services. The report focuses on the B2B market. It also describes and compares the usage of cloud solutions by small, medium and large companies and in the public sector, as well as with breakdowns by industries. Trends, the most important data and global forecasts were confronted with the Polish market and own research conducted by PMR.

 

The report presents profiles of 30 major providers of cloud services operating on the Polish market, including both providers of specialised infrastructure available in the remote model, as well as software vendors and telecommunications operators.

What is the content of the report?

  • Value and development forecasts for the Polish cloud computing market in 2017-2022, as well as for each major segment: SaaS, IaaS and PaaS, as well as private and public cloud models
  • Profiles of 30 leading suppliers operating in the cloud computing market in Poland with breakdowns by providers of infrastructure services (IaaS, PaaS), software companies (SaaS) as well as integrators and implementation companies. Financial data are complemented by the presentation of offer and the strategy in the cloud computing market in Poland.
  • Analysis of demand in the market based on PMR research. Breakdowns by industries and sectors of the economy.
  • Differences in cloud computing service usage among small and medium businesses, large enterprises and for public administration
  • Results of a periodic research study conducted among managers of over 100 of the largest IT companies in Poland on the situation of cloud computing market and future of the sector.
  • Analysis of the provision of IaaS, PaaS and SaaS cloud services models offered by IT vendors and telecom operators in Poland
  • International comparisons; key data and global forecasts; technology, industry and consumer trends and analysis of their impact on the Polish market. SWOT analysis.

Database of cloud computing vendors in Poland

This report also offers a database of more than 170 companies operating within the Polish cloud computing market. The list includes a broad spectrum of suppliers representing the various market segments and cloud services provision models – from distributors of the simplest virtualisation solutions and providers of quasi-cloud infrastructure whose domain is the sale of VPS, to complex public cloud platforms and classic SaaS solutions. The database presents:

  • Name of the company 
  • Profile of the vendor
  • Company website
  • Information about models of implementation and provision of cloud services
  • Information about the data centre facilities owned by each company

Who benefits from the analysis? 

Customers that typically use this report are specialists and managers of sales, marketing, strategy and development from companies such as:

  • Service providers offering XaaS cloud computing solutions (primarily including IaaS, PaaS and SaaS)
  • Data centres operators
  • Hosting companies
  • Suppliers of IT services
  • Software developers
  • Telecommunications companies offering cloud data processing services 
  • Investors and financial services providers
  • Industry associations and trade organizations
  • Business consultants, market researchers and analysts.

Why to buy the report? 

Forecasts for the cloud computing market in Poland assume compound average annual growth rate (CAGR) in the years 2017-2022 at a level exceeding 25%, which is the best result among all segments of the ICT industry.

Our clients recommend the use of this report when:

  • Creating strategies, operational plans and budgets
  • Analysing the growth potential of the cloud computing segment and IT market in Poland
  • Planning to enter the Polish cloud computing market 
  • Expanding company activities with cloud computing technologies and services 
  • Beginning the use of cloud services 
  • Conducting an analysis of the competition operating in this market.

 


What is the content of the report?

 

  • Value and dynamics of Poland’s mobile internet market
     
  • Total number of mobile internet subscribers in Poland with breakdowns by post-paid and pre-paid services; penetration of mobile phone services and of dedicated cards for data transmission; sales of smartphones
     
  • Volume shares of the individual players in Poland’s mobile internet market; number of SIM cards in the MVNO networks
     
  • Identification of the most important global trends and comparison of the Polish market to those of other countries
     
  • Details on the offers of operators and price level of mobile internet
     
  • Structure of the VAS market and presentation of individual segments (micropayments, interactive media, games, apps, music, mobile marketing)
     
  • Development forecasts for each VAS segment analysed
     
  • Share of individual providers in the market of premium numbers
     
  • Unique study on the mobile internet and VAS market
     
  • PMR estimates concerning the shares in the mobile internet market with breakdowns by: suppliers, service model, end devices
     
  • PMR estimates showing the horizontal structure of the VAS market
     
  • PMR analysis of the register of premium numbers, as well as analysis of historical trends in this segment of market
     
  • Profiles of suppliers operating in the mobile internet and VAS market
     
  • Forecasts for the VAS market in total and with breakdowns by the key segments

Who benefits from the analysis?

Managers, marketing and business development departments of the following companies:

  • Businesses operating in the telecommunications market in Poland, especially those developing or planning to develop mobile internet and VAS services 
     
  • Telecommunication operators of all specialisations and from all business segments
     
  • Cable television networks and local ISPs
     
  • Providers of telecommunications and network equipment
     
  • Content providers
     
  • Consulting, research and analytical companies
     
  • Universities, research institutes
     
  • Chambers of commerce, trade organisations
     
  • Banks, insurers and companies active in the energy sector
     
  • Domestic and foreign financial institutions (banks, brokerage houses, investment funds).

 

Why to buy the report?

 

  • Mobile internet is one of the few segments of the telecommunications market in Poland still experiencing growth
     
  • In the last five years, the number of subscribers using mobile internet with dedicated solutions increased by approximately four million, while the increase of the number of subscribers to fixed internet access services amounted to approximately one million
     
  • The continuous increase in penetration of smartphones is a positive influence on the popularity and importance of mobile internet services 
     
  • Investments of operators in the development of LTE are based on assumptions that mobile internet will continue to gain in importance, and consumers will need more and better service parameters at constant prices
     
  • Mobile operators have invested more than 9 billion PLN for the frequency at 800 MHz and capacity at 2.6 GHz during the last auction – mainly for the development of mobile data transfers
     
  • Global trends also point to the strategic importance of mobile data – according to the latest forecasts of Cisco, published in the first quarter of 2016, the amount of transferred data in mobile networks in the next five years will grow twice as rapidly as IP traffic in fixed networks, reaching 30.6 EB per month in 2020, as compared to 3.7 EB per month in 2015
     
  • Next to mobile internet, value-added services represent a significant way for operators to generate additional revenues when revenues from calls are decreasing.

 

The report will be useful when:

  • Operating a business in the telecommunications market in Poland, including primarily mobile services
     
  • Seeking opportunities to enrich the service portfolio with mobile internet
     
  • Analysing the competition and market potential of mobile internet in Poland
     
  • Identifying areas that can provide additional revenue to the operators of mobile telephony or through cooperation with mobile networks
     
  • Building a development strategy and increasing customer commitment to the VAS market.
Table of Contents

Table of Contents

  • Methodology
  • Executive summary
  • Cloud computing market in Poland
    • Value of the cloud computing market
    • Models of using the service
      • SaaS
      • Iaas
      • PaaS
      • Private cloud services
    • Cloud computing versus the traditional model of using IT resources
    • Conditions for the growth of cloud computing market
    • Key trends on the cloud computing market
    • Vertical structure of the cloud computing market
      • SMEs
      • Corporate segment
      • Public institutions
    • Findings of PMR’s cloud computing survey – supply side
    • Market growth forecasts for 2017-2022
      • Trends, forecasts and international comparisons
      • Growth forecasts for the cloud computing market in Poland
  • Value of the cloud computing market
  • Models of using the service
    • SaaS
    • Iaas
    • PaaS
    • Private cloud services
  • SaaS
  • Iaas
  • PaaS
  • Private cloud services
  • Cloud computing versus the traditional model of using IT resources
  • Conditions for the growth of cloud computing market
  • Key trends on the cloud computing market
  • Vertical structure of the cloud computing market
    • SMEs
    • Corporate segment
    • Public institutions
  • SMEs
  • Corporate segment
  • Public institutions
  • Findings of PMR’s cloud computing survey – supply side
  • Market growth forecasts for 2017-2022
    • Trends, forecasts and international comparisons
    • Growth forecasts for the cloud computing market in Poland
  • Trends, forecasts and international comparisons
  • Growth forecasts for the cloud computing market in Poland
  • Competitive environment and profiles of cloud computing suppliers
    • Competitive environment
    • Profiles of top players – IaaS and PaaS
      • 3S (3S Data Center)
      • Asseco Data Systems Poland
      • Atende
      • ATM
      • Beyond.pl
      • Fujitsu Technology Solutions
      • HPE
      • IBM
      • Linxdatacenter
      • Oktawave
      • Oracle
      • OVH
      • Sinersio Polska
    • Profiles of top players – SaaS
      • Centralny Osrodek Informatyki Gornictwa (COIG)
      • Cloud Technologies
      • Comarch
      • IAI
      • LiveChat Software
      • Microsoft
      • Sagra Technology
      • SAP
      • S.E.R. Solutions Polska
      • Transition Technologies
    • Profiles of top players – integrators
      • Atos
      • Betacom
      • EIP
      • Infomex
      • itelligence
      • PwC IT Services
    • Supplement: Telecommunications operators offering cloud computing and Unified Communications services
  • Competitive environment
  • Profiles of top players – IaaS and PaaS
    • 3S (3S Data Center)
    • Asseco Data Systems Poland
    • Atende
    • ATM
    • Beyond.pl
    • Fujitsu Technology Solutions
    • HPE
    • IBM
    • Linxdatacenter
    • Oktawave
    • Oracle
    • OVH
    • Sinersio Polska
  • 3S (3S Data Center)
  • Asseco Data Systems Poland
  • Atende
  • ATM
  • Beyond.pl
  • Fujitsu Technology Solutions
  • HPE
  • IBM
  • Linxdatacenter
  • Oktawave
  • Oracle
  • OVH
  • Sinersio Polska
  • Profiles of top players – SaaS
    • Centralny Osrodek Informatyki Gornictwa (COIG)
    • Cloud Technologies
    • Comarch
    • IAI
    • LiveChat Software
    • Microsoft
    • Sagra Technology
    • SAP
    • S.E.R. Solutions Polska
    • Transition Technologies
  • Centralny Osrodek Informatyki Gornictwa (COIG)
  • Cloud Technologies
  • Comarch
  • IAI
  • LiveChat Software
  • Microsoft
  • Sagra Technology
  • SAP
  • S.E.R. Solutions Polska
  • Transition Technologies
  • Profiles of top players – integrators
    • Atos
    • Betacom
    • EIP
    • Infomex
    • itelligence
    • PwC IT Services
  • Atos
  • Betacom
  • EIP
  • Infomex
  • itelligence
  • PwC IT Services
  • Supplement: Telecommunications operators offering cloud computing and Unified Communications services
Graphs and Tables

Graphs and Tables

List of tables

  • Overview of the cloud computing market in Poland, 2013-2022
  • Cloud computing market in Poland, key data and market structure, 2016-2022
  • Advantages of applying cloud computing solutions for end users in Poland, 2017
  • Comparison matrix of the key benefits and drawbacks of using cloud solutions – the example of buying licences and services in the SaaS mode, 2017
  • Consequences of end users’ migration to cloud computing solutions for IT suppliers in Poland, 2017
  • Comparison of the expected spending on software as a service and licence-based – Comarch ERP Optima (PLN), June 2017
  • Office for companies – prices of the suite in the traditional mode and in the cloud in Poland over a period of 1-5 years (PLN), June 2017
  • SWOT analysis of the cloud computing market in Poland 2017
  • SWOT analysis of the public cloud market in Poland, 2017
  • SWOT analysis of the private cloud market in Poland, 2017
  • Number of suppliers reporting the provision of cloud computing, hosting, managed, data centre and related services in Poland, by headcount, Q3 2015-Q2 2017
  • Cloud computing services provided by the biggest IT companies in Poland (%), 2015-2017
  • Key factors influencing the growth of the cloud computing market in Poland (%), 2017-2018
  • Other factors influencing the growth of the cloud computing market in Poland in the years 2017-2018 – examples of respondents’ answers
  • Value ($ bn) of the global public cloud market, broken down into IaaS, PaaS and SaaS, 2014-2020
  • Change (%) of the global public cloud market, broken down into IaaS, PaaS and SaaS, 2015-2020
  • Value ($ bn) of the global cloud computing market, broken down into cloud advertising, BPaaS, cloud management and security services, 2015-2020
  • Share of cloud computing spending in IT budgets in different regions of the world (%), 2014 and 2019
  • CAGR and the share (%) contributed by IaaS to the number of instances, broken down into the public and private cloud, globally and in the region of Central and Eastern Europe, 2015-2020
  • CAGR and the share (%) contributed by SaaS to the number of instances, broken down into the public and private cloud, globally and in the region of Central and Eastern Europe, 2015-2020
  • CAGR and the share (%) contributed by PaaS to the number of instances, broken down into the public and private cloud, globally and in the region of Central and Eastern Europe, 2015-2020
  • Shares of respondents in Hungary, Poland, Romania and the Czech Republic using different types of cloud solutions (%), 2016
  • Use of cloud computing services by small, medium-sized and large enterprises in selected Central European, EU-15 and EU-28 countries (%), 2016
  • Use of selected cloud solutions by enterprises reporting the use of cloud computing in selected Central European, EU-15 and EU-28 countries (%), 2016
  • Factors impacting the value of the cloud computing market in Poland, 2016-2022
  • Top 40 suppliers of cloud computing services in Poland, by revenue (PLN ‘000), 2014-2016
  • Shares of IaaS, PaaS and SaaS solutions in the revenue structure of the top 35 cloud computing suppliers in Poland (%), 2016
  • Top 10 IT suppliers generating revenue by selling virtualisation solutions in Poland (PLN m), 2014-2016
  • Atende: revenue, sales margin and EBITDA (PLN m), Q1 2014-Q1 2017
  • ATM: key financial indicators in the data centre and telecommunications segments (PLN m), 2015-2016
  • Selected telecommunications operators’ cloud computing, back-up and storage offers in Poland, 2016


List of graphs

 

  • Value (PLN m) and change (%) of the cloud computing market in Poland, 2009-2016
  • Value structure of the cloud computing market in Poland (%), broken down into the private and public cloud, 2009-2016
  • Value (PLN m) and change (%) of the public cloud market in Poland, 2009-2016
  • Structure of the public cloud market in Poland (PLN m, %), broken down by different service provision modes, 2016
  • Structure of the cloud computing market in Poland (PLN m, %), broken down by different groups of end clients, 2016
  • Value (PLN m) and change (%) of the SaaS cloud computing market in Poland, 2009-2016
  • Share of SaaS in the software market value in Poland (%), 2009-2016
  • Popularity of Office 365 among small, medium-sized and large enterprises in Poland using Microsoft Office suites (%), Q2 2017
  • Types of software used as stand-alone applications in enterprises in Poland (%), 2017
  • Software in enterprises in Poland, by the manner of installation, 2017
  • Value (PLN m) and change (%) of the IaaS cloud computing market in Poland, 2009-2016
  • Value (PLN m) and change (%) of the PaaS cloud computing market in Poland, 2009-2016
  • Value (PLN m) and change (%) of the private cloud market in Poland, 2009-2016
  • Satisfaction and readiness to recommend the existing cloud computing supplier among small, medium-sized and large enterprises in Poland, Q2 2017
  • Enterprises using cloud computing services in Poland, by size (%), 2014-2016
  • Barriers preventing Polish companies from benefiting from the cloud (%), 2016
  • Advantages of cloud solutions named by SMEs in Poland (%), 2016-2017
  • Value (PLN m) and change (%) of the cloud computing market in the SME segment in Poland, 2009-2016
  • Popularity of selected services among enterprises using an external data centre or server room in the SME sector in Poland (%), Q2 2017
  • Popularity of different types of the cloud among enterprises using cloud computing solutions in the SME sector in Poland (%), Q2 2017
  • Use of small hosting services in the SME sector in Poland (%), 2014-2017
  • Value (PLN m) and change (%) of the cloud computing market in the segment of large enterprises in Poland, 2009-2016
  • Share of large enterprises in Poland that use cloud computing (%), 2015-2017
  • Popularity of different types of the cloud among large enterprises using cloud computing solutions in Poland (%), Q2 2017
  • Types of cloud solutions used by large enterprises in Poland (%), 2015-2017
  • Five key reasons not to use cloud computing services in large enterprises in Poland (%), 2016-2017
  • Value (PLN m) and change (%) of the cloud computing market in the segment of public administration and local governments in Poland, 2009-2016
  • Share (%) of the biggest IT companies in Poland expecting rapid growth of the cloud computing market and of its key segments in Poland, 2013-2017
  • Provision of cloud computing services by the biggest IT companies in Poland (%), 2016-2017
  • Plans to introduce cloud computing services by the end of the year in the biggest IT companies in Poland (%), 2016-2017
  • Average number of cloud computing services in the offers of the biggest IT companies in Poland (%), 2017
  • Modes of supplying cloud computing services in the biggest IT companies in Poland (%), 2016-2017
  • Types of clients using cloud computing services in Poland (%), 2015-2017
  • Expected interest in cloud computing services in Poland, by types of clients, 2016-2018
  • Expected share of cloud computing in the total IT spending in the sector of enterprises and institutions in Poland (%), 2017
  • Change in the revenue generated in the cloud computing segment by the biggest IT companies in Poland (%), 2015-2016
  • Expected change in the revenue generated in the cloud computing segment by the biggest IT companies in Poland (%), 2016-2017
  • Share of the cloud computing segment in the total revenue recorded by the biggest IT companies in Poland (%), 2011-2016
  • Key factors influencing the growth of the cloud computing market in Poland (%), 2016-2018
  • Shares of different cloud models in the cloud computing market globally (%), 2015-2020
  • Popularity of the biggest public cloud suppliers globally (%), 2016-2017
  • Shares of companies worldwide using, testing and planning to use public cloud services, by the biggest suppliers (%), 2017
  • Popularity of the biggest private cloud suppliers globally (%), 2016-2017
  • Shares of companies worldwide using, testing and planning to use public cloud services, by the biggest suppliers (%), 2017
  • Revenue generated by different segments of the cloud computing market in the EMEA region (€ bn), 2015
  • Shares of different segments in the cloud computing market in the EMEA region (%), 2015
  • Shares of the biggest suppliers on the cloud computing market in the EMEA region, by revenue (%), 2015
  • Breakdown of large enterprises’ expenditure on cloud computing services globally (%), by type, 2016
  • Value of the market of cloud computing solutions for the SME sector in Europe (€ bn), by service, 2015
  • Compound annual growth rate of the number of instances in the public and private cloud globally and in the region of Central and Eastern Europe (%), 2015-2020
  • Shares of the public and private cloud in the number of instances globally and in the region of Central and Eastern Europe (%), 2015-2020
  • Shares of large organisations worldwide planning to invest in cloud services, by type (%), 2016
  • Share of corporations using at least one application in the cloud globally (%), 2012-2016
  • Shares of corporations using different types of the cloud globally (%), 2015-2016
  • Key advantages of using the cloud for companies worldwide (%), 2016-2017
  • Selected infrastructure solutions used by companies worldwide and implementation plans for the next 12 months (%), April 2017
  • Selected application solutions (SaaS and hosting) used by companies worldwide and implementation plans for the next 12 months (%), April 2017
  • Use of cloud computing services by enterprises in selected Central European, EU-15 and EU-28 countries (%), 2014 and 2016
  • Use of the public and private cloud by enterprises in selected Central European, EU-15 and EU-28 countries (%), 2016
  • Value (PLN m) and change (%) of the cloud computing market in Poland, 2016-2022
  • Value structure of the cloud computing market in Poland (%), broken down into the private and public cloud, 2016-2022
  • Value (PLN m) and change (%) of the private cloud computing market in Poland, 2016-2022
  • Value (PLN m) and change (%) of the public cloud market in Poland, 2016-2022
  • Value of the public cloud market in Poland, broken down into SaaS, IaaS and PaaS (PLN m), 2016-2022
  • Shares of SaaS, IaaS and PaaS in the public cloud market in Poland (%), 2016-2022
  • Growth rate of the public cloud market in Poland, broken down into SaaS, IaaS and PaaS (%), 2016-2022
  • Value of the cloud computing market in Poland (PLN m), broken down into SMEs, large enterprises and the public sector, 2016-2022
  • Shares of SMEs, large enterprises and the public sector in the public cloud market in Poland (%), 2016-2022
  • Shares of SMEs, large enterprises and the public sector in the private cloud market in Poland (%), 2016-2022
  • 3S Data Center – revenue generated by sales of IT solutions and cloud computing (PLN m), 2013-2016
  • Atende: margin on subscription services (PLN m) and its share in the total margin (%), Q1 2014-Q1 2017
  • Beyond.pl – revenue generated by sales of IT and cloud computing solutions in Poland (PLN m), 2012-2016
  • Oktawave – revenue generated by cloud computing services (PLN m), 2013-2016
  • Value (PLN m) and change (%) of OVH’s revenue in Poland, 2010-2016
  • COIG: value (PLN m) and change (%) of consolidated revenue generated by sales of IT solutions, 2013-2016
  • COIG: value (PLN m) and share (%) of cloud computing sales in IT revenue, 2013-2016
  • Cloud Technologies: value (PLN m) and change (%) of consolidated revenue generated by sales of IT solutions, 2013-2016
  • Cloud Technologies: value (PLN m) and share (%) of cloud computing sales in IT revenue, 2013-2016
  • Comarch: value of cloud computing sales (PLN m) and their share (%) in total IT revenue, 2013-2016
  • Comarch: shares of SaaS, PaaS and IaaS in cloud computing revenue (%), 2015-2016
  • IAI: value (PLN m) and change (%) of revenue generated by sales of IT solutions, 2012-2016
  • LiveChat Software: value (PLN m) and change (%) of consolidated revenue generated by sales of IT solutions, 2013-2016
  • Sagra Technology: value (PLN m) and change (%) of revenue generated by sales of IT solutions, 2012-2016
  • Sagra Technology: value (PLN m) and share (%) of cloud computing sales in IT revenue, 2013-2016
  • S.E.R. Solutions Polska – revenue generated by sales of IT and cloud computing solutions (PLN m), 2014-2016
  • Transition Technologies: value (PLN m) and change (%) of revenue generated by sales of IT solutions, 2013-2016
  • Transition Technologies: value (PLN m) and share (%) of cloud computing sales in IT revenue, 2013-2016
  • Atos: revenue generated by sales of IT and cloud computing solutions in Poland (PLN m), 2014-2016
  • Betacom: value (PLN m) and change (%) of revenue generated by sales of IT solutions, 2012-2016
  • Betacom: value (PLN m) and share (%) of cloud computing sales in IT revenue, 2014-2016
  • EIP: value (PLN m) and change (%) of revenue generated by sales of IT solutions, 2013-2016
  • EIP: value (PLN m) and share (%) of cloud computing sales in IT revenue, 2013-2016
  • Infomex: value (PLN m) and change (%) of revenue generated by sales of IT solutions, 2012-2016
  • Infomex: value (PLN m) and share (%) of cloud computing sales in IT revenue, 2014-2016
  • Infomex: revenue structure, by sectors (PLN m), 2015-2016
  • itelligence: value (PLN m) and change (%) of revenue generated by sales of IT solutions, 2012-2016
  • itelligence: value (PLN m) and share (%) of cloud computing sales in IT revenue, 2013-2016
  • PwC IT Services: value (PLN m) and change (%) of revenue generated by sales of IT solutions, 2013-2016
  • PwC IT Services: value (PLN m) and share (%) of cloud computing sales in IT revenue, 2013-2016

 

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Product details

Price:

3 400

Select languages:

Choose language

You don't have to wait. The content will be accessible online at the My PMR account.

Subscription: 12 months
Publication date: August 2017
Other versions: Polish
Delivery: Online with easy export (PDF, PPT, XLS, DOC)
Sector: IT
Country: Poland

Do you need assistance?

Phone: +48 12 340 51 30

Email: support@pmrcorporate.com

Standard - license option entitles Client to make use of the product for a maximum of 2 persons indicated in the purchase process

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